Sales & CRM comparison 
Salesforce Sales Cloud vs Gong
Our pick: Salesforce Sales Cloud scores 9.0/10 against 9.0/10 for Gong. Here's how they differ and which one fits your needs.
Salesforce Sales Cloud
World's leading CRM with Agentforce AI agents
9.0/10From $25/moOur pick
Visit Salesforce Sales Cloud VS
At a glance
| Salesforce Sales Cloud | Gong | |
|---|---|---|
| Our score | 9.0/10 | 9.0/10 |
| Best for | Mid-market & enterprise sales | B2B sales teams, Revenue leaders |
| Type | CRM | Sales calls & coaching |
| Pricing | Free trial | Contact sales |
| Starting price | $25/mo | See website |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Launched | 1999 | 2015 |
Key features
Salesforce Sales Cloud
- Pipeline management
- Forecasting
- Agentforce
- Einstein insights
- AppExchange
Gong
- Call recording & analysis
- Deal intelligence
- Forecasting
- AI briefs
- Coaching
Salesforce Sales Cloud: pros and cons
Pros
- Extremely customisable
- Huge ecosystem
Cons
- Expensive with add-ons
- Requires admin resources
Gong: pros and cons
Pros
- Category leader
- Deep insights on deals
Cons
- Expensive
- Platform fees on top of seats
Verdict: Salesforce Sales Cloud or Gong?
Choose Salesforce Sales Cloud if you're mid-market & enterprise sales and value extremely customisable.
Choose Gong if you're b2b sales teams or revenue leaders and value category leader.
Overall we rate Salesforce Sales Cloud slightly higher. Both are worth trying, and at least one has a free plan or trial. See all Sales & CRM tools for more options.
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