IntercomTop pick
Customer service platform with the Fin AI agent
Zendesk
Enterprise helpdesk with AI agents and copilot
Freshdesk
Helpdesk with Freddy AI agents and copilot
Gorgias
E-commerce helpdesk with an AI agent for Shopify stores
Ada
Enterprise AI customer service agent
Sierra
Conversational AI agents for customer experience
Help Scout
Human-friendly shared inbox and help desk with AI
Decagon
Generative AI agents for enterprise customer support
Tidio
Live chat and the Lyro AI agent for small businesses
PolyAI
Enterprise voice assistants for customer service calls
Chatbase
Build AI support agents trained on your data
LiveChat
Live chat software with AI assist and ChatBot integration
Voiceflow
Collaborative platform to build AI customer agents
Vapi
Developer platform for building voice AI agents
Retell AI
Build and deploy AI phone agents
Kustomer
AI-powered CRM-style customer service platform
Document360
AI-powered knowledge base software
Crisp
Omnichannel inbox with AI chatbot for small teams
CustomGPT.ai
No-code AI agents trained on your business content
Forethought
Agentic AI for support automation and triage
Yellow.ai
Enterprise conversational AI for chat and voice
Synthflow
No-code AI voice agents for phone calls
eesel AI
AI agents that learn from your help desk and docs
EazyChat
Live chat, AI helpdesk and voice in one
ElevenLabs
The leading AI voice platform for speech, cloning and dubbing
Salesforce Sales Cloud
World's leading CRM with Agentforce AI agents
Sprout Social
Premium social management, care and analytics with AI Assist
Paradox
Conversational AI recruiting assistant Olivia
Brevo
Email, SMS and WhatsApp marketing with AI
Cartesia
Ultra-low-latency voice models for real-time AI agents
D-ID
Talking avatars from a single photo, plus interactive agents
Agorapulse
Social inbox, publishing and ROI reporting for teams
Tavus
Real-time conversational video AI and digital replica API
Hume AI
Emotionally intelligent voice AI and expressive TTS
Vista Social
Modern social management with AI, reviews and listening
Microsoft Copilot Studio
Build custom agents for Microsoft 365 and beyond
Emplifi
Unified social marketing, commerce and care for enterprises
EngageBay
Affordable all-in-one CRM with AI
Guru
AI-powered company wiki and source of truth
Leena AI
AI agent for employee HR and IT questions
Structurely
AI assistant that qualifies real estate leads
Sapling
Writing assistant and free AI detector with an API
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Start with the job you need done most often, then compare the two or three tools that specialise in it. Use the filters above to narrow by pricing and platform, and check whether a free plan or trial lets you test on your own work before paying.
Our scores combine output quality, ease of use, features and value for money. Read how we review tools for the full method.