What is Crisp?
Crisp offers live chat, a shared inbox, knowledge base and an AI chatbot trained on your content. It is priced per workspace rather than per seat.
Best for: Startups, SMBs.
Key features
- Live chat
- AI chatbot
- Shared inbox
- Knowledge base
- Campaigns
Pros and cons
Pros
- Per-workspace pricing
- Generous free plan
Cons
- AI features on higher tiers
- Fewer enterprise controls
Crisp pricing
| Pricing model | Free plan |
|---|---|
| Starting price | Free |
| Platforms | Web, iOS, Android, Mac, Windows |
| Launched | 2015 |
Prices change often. Check the Crisp website for current plans.
Our verdict
Crisp scores 7.6/10 in our review. Its biggest strength: per-workspace pricing. The main drawback: aI features on higher tiers. If it isn't the right fit, Salesforce Sales Cloud is the closest alternative.
Frequently asked questions
What is Crisp?
Crisp offers live chat, a shared inbox, knowledge base and an AI chatbot trained on your content. It is priced per workspace rather than per seat.
Is Crisp free?
Crisp has a free plan with limits.
What are the best Crisp alternatives?
Popular alternatives include Salesforce Sales Cloud, ElevenLabs, Intercom, Zendesk.
Who is Crisp best for?
Crisp is best for startups, smbs.