What is Document360?
Document360 creates public and internal knowledge bases with an AI writer and Eddy, an AI search assistant that answers questions from your articles.
Best for: SaaS companies, Support teams.
Key features
- Knowledge base editor
- Eddy AI search
- AI writer
- Versioning
- Analytics
Pros and cons
Pros
- Strong documentation features
- Good AI search
Cons
- Pricing on the higher side
- Advanced features on top tiers
Document360 pricing
| Pricing model | Free trial |
|---|---|
| Starting price | See website |
| Platforms | Web |
| Launched | 2017 |
Prices change often. Check the Document360 website for current plans.
Our verdict
Document360 scores 7.7/10 in our review. Its biggest strength: strong documentation features. The main drawback: pricing on the higher side. If it isn't the right fit, Salesforce Sales Cloud is the closest alternative.
Frequently asked questions
What is Document360?
Document360 creates public and internal knowledge bases with an AI writer and Eddy, an AI search assistant that answers questions from your articles.
Is Document360 free?
Document360 offers a free trial.
What are the best Document360 alternatives?
Popular alternatives include Salesforce Sales Cloud, ElevenLabs, Intercom, Zendesk.
Who is Document360 best for?
Document360 is best for saas companies, support teams.