What is Sierra?
Sierra, founded by Bret Taylor and Clay Bavor, builds branded AI agents that handle customer service across chat and voice and take actions such as returns and account changes.
Best for: Large consumer brands.
Key features
- Branded AI agents
- Voice & chat
- Action-taking
- Agent SDK
- Outcome-based pricing
Pros and cons
Pros
- High-quality conversational agents
- Outcome-based pricing
Cons
- Enterprise only
- Long implementations
Sierra pricing
| Pricing model | Contact sales |
|---|---|
| Starting price | See website |
| Platforms | Web |
| Launched | 2023 |
Prices change often. Check the Sierra website for current plans.
Our verdict
Sierra scores 8.3/10 in our review. Its biggest strength: high-quality conversational agents. The main drawback: enterprise only. If it isn't the right fit, Salesforce Sales Cloud is the closest alternative.
Frequently asked questions
What is Sierra?
Sierra, founded by Bret Taylor and Clay Bavor, builds branded AI agents that handle customer service across chat and voice and take actions such as returns and account changes.
Is Sierra free?
No. Sierra is a paid tool.
What are the best Sierra alternatives?
Popular alternatives include Salesforce Sales Cloud, ElevenLabs, Intercom, Zendesk.
Who is Sierra best for?
Sierra is best for large consumer brands.