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Klaviyo Review

E-commerce email and SMS with AI-powered segmentation

Email Marketing Email platforms Free plan
Try Klaviyo free klaviyo.com

What is Klaviyo?

Klaviyo is a marketing automation platform for e-commerce, combining email, SMS and push with deep store data. Klaviyo AI builds segments, writes content, predicts customer value and powers automated flows.

Best for: E-commerce brands.

Key features

  • Email & SMS
  • Predictive analytics
  • AI segments & content
  • Shopify integration
  • Flows

Pros and cons

Pros

  • Best-in-class e-commerce data
  • Powerful automations

Cons

  • Costs rise quickly with contacts
  • Overkill for non-commerce

Klaviyo pricing

Pricing modelFree plan
Starting price$20/mo
PlatformsWeb, iOS, Android
Launched2012

Prices change often. Check the Klaviyo website for current plans.

Our verdict

Klaviyo scores 9.0/10 in our review. Its biggest strength: best-in-class e-commerce data. The main drawback: costs rise quickly with contacts. If it isn't the right fit, Semrush is the closest alternative.

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Klaviyo compared

Frequently asked questions

What is Klaviyo?

Klaviyo is a marketing automation platform for e-commerce, combining email, SMS and push with deep store data. Klaviyo AI builds segments, writes content, predicts customer value and powers automated flows.

Is Klaviyo free?

Klaviyo has a free plan with limits; paid plans start at $20/mo.

What are the best Klaviyo alternatives?

Popular alternatives include Semrush, HubSpot Marketing Hub, Shopify, Salesforce Sales Cloud.

Who is Klaviyo best for?

Klaviyo is best for e-commerce brands.